B2B and B2C interactions are becoming blurred. Business partners of the organization want the same attention and personalization as they get in B2C environments. You must not only offer value to your business partners but also tell them how you can help them scale up their business. It’s difficult when you don’t have a holistic view of all your customers or all the data. That’s where Sales Cloud comes in.
Salesforce Sales Cloud: Sell Faster
Although the pattern and time have changed in sales, one thing that is becoming increasingly difficult is the increased dependence on their computers by salespeople. Sales reps, no matter whether they are working in the field or within sales, spend six hours more time on their computers today than they do with their customers.
Companies want to reduce their screen time so that sales reps can spend more time with customers. Sales cloud is a tool that helps them achieve this goal and boosts productivity.
- Salesforce sales cloud has one of the most important features, “Macros”, to help businesses automate manual tasks in bulk.
- Sales Cloud Einstein makes it easy to prioritize leads or opportunities. The best thing about the Sales cloud Einstein: whenever you click on top leads, it displays the Einstein score and factors driving it. This is very helpful for sales reps since it gives insight into the potential of each lead. The Einstein score allows sales reps the ability to immediately take action. They can either email or call prospects.